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Billing
Billing
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Refund policy
Refund policy Action needed: confirm the exact terms below match what you offer. Refund window, eligible products, and exclusions are place…
Read →Cancel a subscription
Cancel a subscription Stop a subscription from renewing. Your license keeps working until the end of the current billing period. Cancel fro…
Read →Find your invoices and receipts
Find your invoices and receipts Every purchase and renewal generates an invoice. You can download them as PDFs any time. Download from your…
Read →VAT and tax
VAT and tax Action needed: confirm the rules below match your actual tax registrations. Defaults assume EU VAT only; update if you also cha…
Read →How renewals work
How renewals work Most MasseyMedia plugins are sold as annual subscriptions that auto-renew. The renewal timeline 30 days before: we email…
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